Check-In Guide

Everything you need to know for a smooth check-in experience

Check-in is your first step toward boarding your flight. Whether you prefer the convenience of online check-in, the speed of self-service kiosks, or personalized assistance at the airport counter, we've got you covered. Follow this comprehensive guide to ensure a seamless check-in experience.

Check-In Methods

Online Check-In

Most convenient • Available 24-48 hours before departure

1

Visit Airline Website or App

Access the airline's official website or download their mobile app from your device's app store.

2

Navigate to Manage Booking

Locate the "Check-In" or "Manage Booking" section and enter your booking reference number and passenger name.

3

Select Your Flight

Choose the flight you wish to check in for, verify all details including passenger names, dates, and destinations.

4

Choose Seats & Add Baggage

Select your preferred seat and add checked baggage details. Review any applicable charges for seat selection or extra luggage.

5

Get Your Boarding Pass

Confirm your check-in and receive your boarding pass via email or mobile app. You can print it or save it digitally on your phone.

Self-Service Kiosk

Quick & easy • Available at airport terminals

1

Locate the Kiosk

Find self-service kiosks near the entrance of your airline's check-in area at the airport terminal.

2

Select Language & Enter Details

Choose your preferred language, then scan your passport or enter your booking reference number and name.

3

Confirm Flight & Baggage

Review your flight details, add checked baggage information, and confirm seat selection. The kiosk will calculate any charges.

4

Print Boarding Pass & Baggage Tags

Collect your printed boarding pass and baggage tags from the kiosk, then proceed to the baggage drop counter.

Airport Counter Check-In

Personalized assistance • For special requests & group bookings

1

Arrive Early

Reach the airport at least 3 hours before international flights and 2 hours before domestic flights to allow sufficient time.

2

Find Your Airline Counter

Look for your airline's check-in counter signage in the departure hall and join the appropriate queue.

3

Present Documents

Show your government-issued ID or passport, booking confirmation, and any required visas to the check-in agent.

4

Check Baggage

Place your luggage on the conveyor belt. The agent will weigh, tag, and process your bags according to airline policies.

5

Receive Boarding Pass

Collect your boarding pass and any baggage claim receipts. Verify all details before proceeding to security.

Required Documents

Ensure you have the following documents ready before check-in:

Booking Confirmation

Valid ID / Passport

Visa (if required)

Travel Insurance

Recommended Timeline

24-48 hrs Before

Online Check-In Opens

Most airlines open online check-in 24-48 hours before departure. Check in early to secure preferred seats and avoid last-minute rushes.

3 hours International

Arrive at Airport (International)

For international flights, arrive at least 3 hours early to complete check-in, baggage drop, immigration, and security procedures.

2 hours Domestic

Arrive at Airport (Domestic)

For domestic flights, arrive at least 2 hours before departure to allow time for check-in, security screening, and reaching your gate.

45-60 min Before

Check-In Closes

Most airlines close check-in counters 45-60 minutes before departure. Late arrivals may not be accepted, so plan accordingly.

30 min Before

Boarding Begins

Boarding typically starts 30-45 minutes before departure. Be at the gate at least 30 minutes early to avoid missing your flight.

Pro Tips for Smooth Check-In

Download Airline App

Get real-time updates, mobile boarding passes, and easy access to your booking information on the go.

Verify Details

Double-check passenger names, dates, and flight details match your ID before completing check-in.

Weigh Luggage

Pre-weigh your bags at home to avoid excess baggage fees and delays at the check-in counter.

Keep Essentials Handy

Store passports, boarding passes, medications, and valuables in easily accessible carry-on luggage.

Review Restrictions

Familiarize yourself with prohibited items and liquid restrictions to avoid security delays.

Arrive Early

Buffer extra time for unexpected delays like traffic, parking, or long security queues.

Quick Check-In Checklist

  • Complete online check-in 24 hours in advance
  • Print or download your boarding pass
  • Verify baggage allowances and pay for extra bags if needed
  • Confirm passport validity (at least 6 months for most countries)
  • Pack liquids in 100ml containers in a clear plastic bag
  • Arrive at the airport with plenty of time to spare
  • Keep all documents organized and easily accessible

Need Check-In Assistance?

If you have questions about check-in procedures, special assistance requests, or need help with your booking, our support team is here to help.

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